In this episode of Hooray for Failure we chat with Minneapolis-St Paul Minnesota-based innovation practitioner, Matt Hunt, Founder and President of consultancy Stanford and Griggs. With over 20 years of business and technology experience he has a demonstrated excellence in business strategy, innovation, and leadership development with large companies, small companies and non-profit organizations. I had the good fortune to meet Matt at the Business Innovation Factory Summit in Providence Rhode Island this Summer. In this episode we explored the concepts of failure forums and the ways to grow into being comfortable with learning from failure. Good stuff. We also consider the challenge of failure for business leaders and the fine line between avoiding both “sinking the ship” and “missing the boat”.
In this episode of Hooray for Failure we chat with Prince Edward Island-based, April Ennis, the founder of Pure PEI — a site dedicated to celebrating Canada’s smallest province. We explore fear of personal failure and lessons learned from failure even though they suck. We also explore the philosophy of failure as a learning opportunity and how some leading creatives like director, Guillermo Del Toro and Matthew Weiner, series creator of Mad Men, frame failure for themselves.
In this episode of Hooray for Failure we chat with Seattle-based, Jake Johnson, the Director of Brand Experience at Phinney Bischoff who wrote an amazing blog post at Medium about his son’s response to failure. We explore fear of failure, the failure associated with learning as a child, and the way in which society at large demonizes failure. It was a true pleasure to spend time with him (twice!! thanks to the less-than wonderful wonders of modern technology). We also share that paragon of entrepreneurial spirit, Richard Branson’s perspective on failure, too.
In this episode of Hooray for Failure we explore the power of fear and how it drives our behavior away from failure with the delightful Ishita Gupta. Ishita is founder of Fear.less Magazine and Ishita Gupta Media. Fear.less has been called “Fast Company meets Oprah” by its 15,000+ readers, and is the leading digital magazine featuring best-known names in business on how to live without fear. Ishita worked with America’s #1 Marketer, Seth Godin to build her own business helping entrepreneurs thrive, build confidence and make more sales. We also share the story of Jia Jiang, who decided to find 100 ways to create moments of failure as a way of learning.
When one is compassionate it has profound affect on the severity, occurrence and length of disease. Dr. James Doty, the CEO and Founder of CCare shared that this has been identified scientifically to be true.
He asked, how can a privileged, white, male have a leg to stand on in the face of the ridiculousness of the lawmakers in Washington DC who have little understanding of physiology expounding on women’s reproductive health? By declaring where they stand. Doty declared: “I am a feminist and a humanist.”
Every person has a right to dignity, to flourish and to thrive.
Doty made it very clear that everyone will suffer in their lives. He said, as others have before him, that it is our lot to suffer but it is also within our nature to care and intervene to alleviate the suffering of others. Human gestation and the need for care developed the depth and the range of nurturing required for humans to survive.
These social bonds also resulted in the development of culture, society and religion, and this paradigm has worked for the last several hundred years. But it is not a sustainable model. Change happens over generations and we are experiencing a tumult of change. When people are authentic and connect with others based on who they are, they derive the maximum benefit from those interactions. When we are compassionate our immunes system is boosted. These behavior traits will ensure our continuity.
Observing another being compassionate results in you being more compassionate.
Doty left us with a recitation of the following poem by Nancy R. Smith, “For Every Woman”
For every woman who is tired of acting weak when she knows she is strong, there is a man who is tired of appearing strong when he feels vulnerable.
For every woman who is tired of acting dumb, there is a man who is burdened with the constant expectation of “knowing everything.”
For every woman who is tired of being called “an emotional female,” there is a man who is denied the right to weep and to be gentle.
For every woman who is called unfeminine when she competes, there is a man for whom competition is the only way to prove his masculinity.
For every woman who is tired of being a sex object, there is a man who must worry about his potency.
For every woman who feels “tied down” by her children, there is a man who is denied the full pleasures of shared parenthood.
For every woman who is denied meaningful employment or equal pay, there is a man who must bear full financial responsibility for another human being.
For every woman who was not taught the intricacies of an automobile, there is a man who was not taught the satisfactions of cooking.
For every woman who takes a step toward her own liberation, there is a man who finds the way to freedom has been made a little easier.
Evan Ratliff shared three powerful lessons:
- Sometimes you have to create the world you want to live in
- You have to appeal to or assume the better nature of your audience
- You have to go all-in
He, and his partners have created a new publishing site called The Atavist—and to do that they found that they needed to create a new platform to be able to tell those stories which is call Creatavist.
Ratliff shared more of his motivations in an interview after sharing his story here:
There came about a movement for long-form storytelling online across both old and new media which Ratliff recognized. More and more people are looking to tell these kinds of stories. The people who care about what you have to say will give you their attention and loyalty.
Bruce Nussbaum is a Professor of Innovation and Design at Parsons The New School of Design in New York City, is a former Managing Editor at BusinessWeek and blogs for Fast Company and Harvard Business Review. He taught third grade science in the Peace Corps in the Philippines and studied anthropology, sociology and political science in grad school at the University of Michigan. At BIF-9 he shared the power of transforming the world around us through our intention. His new book is Creative Intelligence.
When we think about what is meaningful to people, big data can give us information but without cultural context it can be misleading.
There is a huge difference in generations. And what is meaningful to each of them. The fastest way to change an organization is to change generations, at the very least you need multi-generation teams. You also need to pay attention to the translation and transition between the two. You are inattentive at your own peril.
Xiao Xiao took the bench at the piano and then simply plays, along with herself! She developed a new piano media enhancement as part of her work on her PhD with the Tangible Media Group at MIT, the result is the Mirrorfugue.
For Xiao, she sees the utility of mapping analogies for music – classical = score, jazz = more sparse but based on theme. Both of which can describe landscapes and terrains like cities. The projection of yourself onto the city occurs in the same way that projection onto music creates layers of meaning leading to unique interpretations. And is so doing transporting your audience to new realms.
The way we understand things is fundamentally shaped by the way we capture our experiences. With the proliferation of recordings it precipitated a shift in the art of classical performance from interpretation to correctness, taking the energy out of the music. You more easily recognize wrong notes rather than the energy of the interpretation.
The approach to classical music that is thematic is the order of the day, but it is in the variations that the true meaning lies. Themes and short form interpretations lack the physical, emotional and intellectual engagement of variations.
Two prove her point Xiao played with two others across the Mirrorfugue! Brilliant! Bach Two Part Inventions.
Peter Hirshberg of Re:Imagine asked, how do we turn our cities and into platforms for innovation? By way of an answer he shared the notion of the World’s Fair as an immersive form. The 1939 World’s Fair in New York was perhaps the worlds greatest World’s Fair. A canvas like no other. The vision was a very controlled and structured one—certainly as offered by GM.
The notion of turning the city into a lab was also shared by Walt Disney – see EPCOT at Walt Disney World as a classic 20th Century example of that. A community of tomorrow that will never be completed. The future was to be given to us by American enterprise and not something that could be co-created. The present day version of the city of tomorrow should be something like Burning Man. It’s 60,000 people to a desert. You have to participate (no bystanders) and you have to reframe the world.
Make ideas worth stealing.
Art becomes a tool to fundamentally reframe how we see the world. The next World’s Fair is the one we create ourselves.
Saul Kaplan moderated a discussion between Tony Hsieh CEO of Zappos & Bill Taylor (Founder of FastCompany magazine). Taylor has come to BIF 7 out of 9 times. A writer and an editor who loves to meet people who are not in the headlines every day. This is an important part of his year. Hsieh has been to BIF 3 times and has shared his story, too.
October 2013 is the 20th Anniversary of the FastCompany business plan. To celebrate they are hosting a mini BIF. The theme is “What are you working on?” Best-selling novelists, TV network directors, investors (Tom Peters), gadflies (Seth Godin) will be participating. Taylor sees himself as being a skunk at the garden party, “It is hard and difficult to make deep-seated, long-lasting change,” but you have to talk about that so that you can be ready for the hard and challenging work involved.
Hsieh shared the challenge of transforming downtown Las Vegas and the serendipity of meeting someone who was leaving town because she didn’t want to work in casinos any more. They funded her lunch spot. He also shared the promotion for the Downtown Las Vegas, Life is Beautiful Festival – a multiple focus festival. He spoke to the action of making change a reality.
The last storyteller who shook up the room was Rabbi Irwin Kula founder of Clal, who said of his honorific: “It’s like any title, it is being rapidly deconstructed today.” Much in the same way he said, we need to innovate in religion. As secular spaces become sacred. And the most religious are the least.
Religious leadership has nothing to offer because we are reinventing religion. Through that reinvention how the hardware of humanity gets used will be very dependent on the software of humanity.
Cognitive and physical enhancement also demands moral enhancement.
We have to be disruptive moral innovators. As with most religious leaders Rabbi Kula left as with more questions than answers…
What do symbols mean? What do practices mean? Do they work or do you become a bastard. What would it mean to be incented by acceptable behavior?
How do we disaggregate wisdom and practices that designed to help us become wiser, kinder and gentler? How do we move people from the cathedral to the bazaar? Real religion is happening in our lives all the time. How do designs reflect the products that shape consciousness and awareness? We need metrics on what practices work.
When the fastest growing religion is “none” – how do we engage our complete selves in ways that are meaningful to us and to those around us? Which regardless of religion is what BIF-9 was all about—engagement to make shared meaning.
My recommendation: come and be a part of the story to unfold in 2014. You won’t be disappointed.
The range of risk explored, for the sake of self-discovery and innovation was quite extraordinary at BIF-9. It was humbling to see the extent to which people placed themselves, and their sense of self, at risk in the pursuit of revealing new truths.
Combat photographer, Stacy Pearsall opened with a story about joining the military and the elite combat photography troop and through her work received a traumatic brain injury in Iraq. The acceptance of death as a possibility was necessary to do her job and led to her project documenting, “America’s unsung heroes.”
Pearsall described her camera as one of the most powerful weapons possible. That said, after her traumatic brain injury, she discovered that there was a gap in what it meant to be a veteran and how veterans are perceived. She began to photograph veterans to be able to help broaden the definition of what it means to be a veteran and what their needs are in society today. The Veterans Portrait Project was created and she is self-funding the effort.
She wants no other veteran to experience what she experienced in her journey to recovery.
Through her Charleston Center for Photography, Pearsall teaches disabled veterans by giving them the tools they need to feel better about themselves. She finds inspiration in others and the ability to help and exhorted us to do something today—and together.
The concept of a bias for action was very much in play over the two days. Scott Heimendinger, started out as a passionate food blogger and fell into the traps of scrambling for SEO and page views, etc. It wasn’t great, but as Scott noted, doing work is good.
Doing work is important, even if you are not sure what you are doing.
In 2009 if you wanted to cook sous vide at home it cost $1200 to buy a lab device. It shouldn’t have cost that much. Make magazine published his slow food DIY project and he unlocked the Maker merit badge as a result. Heimendinger found the “right pond” to swim in through a process of taking more and more small risks on over time.
As someone who is very risk averse, I have come a long way.
Over time he created a molecular gastronomy cooking club and is establishing Culinary Jam Sessions. Jet City Gastro Physics, just filed its first patent on the way to making better French fries. Along the way he took a Modernist Cuisine course and snagged an internship during which he met Nathan Myhrvold former Microsoft CTO and molecular gastronomist, who created a guide. Now, after directly telling Myhrvold that he should hire him, Heimendinger is working there are as Director of Applied Research and recently had an amazing launch on Kickstarter for his $199 sous vide cooker.
For more on this topic listen to my post session interview with Scott.
His efforts were rewarded by taking a series of risks that were manageable over time. All it took was bold passion and being unafraid to be passionate.
That kind of dedication and passion is something that Angela Maiers sought to tap into during her story. For Maiers, the act of contribution changes us. She sees that the moment we realize we have what someone else needs, in that moment our humanity is cemented.
To frame her story she noted that somewhere between preschool and grad school we have learned to hide our genius. And we need to change that. Then she launched into sharing the tale of a great project she conducted with some high school seniors on the last day of school before Summer. Maiers actively asked them to tap into their own genius, to risk a little by committing to something bigger than them selves. What occurred was nothing less than astounding. The students stayed for two days even though school was well and truly out for the year!
Oh, don’t mind me, I’m just changing the world.
The students felt that they were needed and were going to do something about it. Fifteen social enterprises launched and they all believed in themselves and in each other. By taking a risk they became invested in their own genius. And some of the participants joined Angela on stage at BIF-9 to share their own takeaways from the event and share their own stories, “These two days were really important to me…” which was great to see. Another risk taken…
If Angela Maiers exemplified the process of leading others to recognize and take ownership of their own genius, Andrew Mangino illustrated the results of that journey of discovery from the student’s perspective. Arising from his work as a student journalist Mangino shared his path to eventually founding The Future Project,
High schools aren’t living up to what we all know they can be. Too many students drop out. Even more are disengaged daily. And the current thinking–to blame more teachers, impose more rules, and inject more money–just isn’t working.
At The Future Project, we see the problem simply: Our students aren’t pursuing their dreams. We’re out to turn high schools into Future Schools, where students develop the skills to do just that.
Here are the nine lessons he learned on the way:
- When we discover a passion, we discover we can do anything.
- Young people learn most when they are changing the world
- Schools are not really broken. They are working just as they were designed to work. And so they must be re-invented. [The performance system. Duh]
- A nation build on infinite possibility doesn’t feel like it.
- The most unjust gap in modern America is the inspiration gap. (seen as a luxury)
- The most solvable gap in modern America is the inspiration gap.*
*But it is going to take a movement to do it.
- We don’t have to wait for permission to start.
- Nothing happens without a great team.
- It’s time for a new kind of leader in America—someone who stands for you.
The Future Project asked, what if there were dream directors? Now they have 16 dream directors across 4 cities in schools. Standing up for the infinite possibility of young people exemplified by Marielle, a student who stood up and began to transform her own school,
I have been a dreamer on stand-by for a long time. And that ends today.
Another way of looking at risk was presented by JoAnn Stonier, Chief Privacy Officer with MasterCard Worldwide. For Stonier, risk is not an immovable concept—it is highly fluid. One of the great challenges she sees for us as we innovate in an age of big data is that the risks to our privacy are not fully known and are not being considered widely enough to influence public policy and private behavior.
“The right to be let alone” arising out of the Gilded Age, is the early precursor to the right to privacy and at the time it was needed to create a retreat from the world due to the encroachments of the Industrial Age. That right to holding private some aspects of our identity and the data that is the manifestation of it is even more important now. Last year Stonier had spent the Summer months addressing the encroachment into private data by the NSA.
We are having these conversations because of the nature of the changes in our society today. Law lags innovation—they are never the solution.
If we look to law we are going to be waiting a very long time for a corresponding support. We need to be wrestling with what is at risk now. Privacy matters and it needs to be a part of the conversation for all who are innovating so that we can ensure that our own risk tolerance can be managed.
Perhaps Steve Blank captured the reframing of business risk best. As the author of The Four Steps to the Epiphany and The Startup Owner’s Manual, Blank has been uncovering the ways in which those who take risks to begin new enterprises go about their work. He noted that Joseph Campbell identified the hero myth in multiple cultures as essentially the same story. Campbell recognized the pattern in the data.
Blank did 8 start-ups in 21 years. At no time was he looking for patterns, as he had his head down the entire time. Yet he did identify patterns.
After retirement Blankbegan sitting on boards and had one a series of private investments over the course of time he began to write his memoirs. While writing he identified a pattern emerging that no-one else had ever called out.
For the last century everyone had been striving for success is by treating start-ups as smaller versions of larger enterprises.
He offered a countervailing view. He noted that no business plan survives first contact with customers and that the only people who use 5 year plans are VC’s (venture capitalists) and Soviet-era countries.
The best start-ups went from failure to failure learning as rapidly as they could. Blank observed the “pivot”—times during which companies changed strategy by changing the people (firing the VP of Sales) and recognized that there needed to be a different way of handling the failure as a result of risk taking.
What we should have been doing instead of firing the person we should have been changing the plan.
On their first day, Blank said, every start-up is a faith-based enterprise based on guesses and no processes to test those guesses. There is no way you are smarter than the collective intelligence of your customers, so experiment with them. Make the risk to the enterprise manageable by learning as fast as you possibly can.
Hooray for Failure is dedicated to exploring how to embrace risk-taking, practice resilience and strive for results in the face of setbacks, catastrophe and outright disaster. Hooray for Failure celebrates the effort required to making the startling, the fascinating and the truly innovative. Without failure there would be no breakthrough. Without failure there would be no success. Without failure there would be no stories to tell. Welcome to Hooray for Failure!
Increasingly when we are working with clients the question arises around how to develop a capacity to embrace risk, and overcome the inevitable failures when we attempt something truly new? One of the best ways to learn si through direct experience and short of that learning from the lessons of others. Hooray for Failure is going to share the stories of people who are visibly successful in their fields as they share how they tackle risk-taking, failure, and practice the resilience required to learn and grow towards success.
Some of the questions we’ll consider include:
- What is the one failure you remember most? Why?
- How did you overcome that failure? How do you continue to overcome that failure?
- What part does failure have in your current success?
If you know of someone who might have a story to share or a lesson to teach based on their experience, please use the contact link and let us know?
An endless list of priorities often relegates “innovation” to the list of buzzwords small business owners read about but can never tackle – something for the well-funded R&D labs at big corporations, not for the entrepreneurs on Main Street.
But innovation is about being competitive and inventive in your approach — and small firms already have everything they need to be a big player in the innovation game.
There’s a lot of confusion surrounding creativity and innovation. “Creative types,” in particular, claim that creativity and innovation can’t be measured. Performance, however, demands measurement so you can identify what success looks like. In a world that changes every two seconds, it’s imperative that companies figure out the difference between creativity and innovation.
You better believe they’re different.
When it seems that everyone is talking about innovation these days, you would think most firms are already riding the wave. However, most organizations have only begun to dip their toes into the water and are missing a full understanding of the broad range of ways in which they might innovate their enterprise. For most middle-market companies and even large enterprise firms, innovation is too often viewed only as a particular product suite, and that makes sense — when you consider the term “innovation” is closely tied to invention. Innovation has now come to be understood as offering so much more.
Today, companies must break out of a product-only innovation mind-set. Furthermore, the focus for innovation need not be only physical. In fact, there are five key areas ripe for innovation in most organizations today.
For the full article go here.